Kindness Matters
Kindness really matters, it means putting others first. It also means caring and understanding with genuine compassion.
Our lives changed drastically this past year. 2020 and 2021 are very challenging years for all of us. That is why it is very important to always be kind.
How can we show or spread kindness?
Sharing acts of kindness does not necessarily mean it always comes with giving money. It does not need to always be big, because it’s the smallest act of kindness that sometimes can be a life-changing act. Sometimes the smallest act of kindness also makes a big impact.
Simply saying please and thank you when asking a favour can mean a lot to a person. Showing how much you appreciate them can bring a smile to their faces. Smile even behind a face mask (it shows in our eyes). It can change someone’s day.
Offer a seat to an elderly person on a bus or simply opening a door for them.
Sometimes it can feel like the kindness that really matters are the big things. But simply giving encouraging words to a colleague when you know they’re having a bad day can mean more than you might think. Cheer for them when they did a great job and always be ready to give a helping hand when they needed it.
Kindness Everywhere
Hairdresser received this letter after serving a customer with Dementia.
She may not know it but surely a simple act of kindness was served. You will never know how a small act of kindness can be a big one to others.
My own story of kindness
Back in November 2017, I was working as a customer service representative for an online shopping app. And I received a call from an old lady who wanted to buy gifts for her grandchildren. She wanted to surprise them that coming Christmas.
So, I set up her account, helped her choose some gifts for her two grandchildren asking her what they like. She told me that she already asked her grandchildren what type of gifts they would like to get for Christmas. I help her find their request and after that, we successfully placed the order.
This process took time. The call lasted 1 hour and 30 minutes, but she told me she never felt that I was rushing her. She felt my sincerity to help but for me, I was just doing my job. And she told me that I was doing more than what is asked of my job description. She told me that my voice was very kind and just by listening to me she can tell that I am a kind person.
She then told me this:
“Always remember that you are a kind person, and no one can take that away from you.” And every time I feel down, I am always reminded of her that no matter how people pull you down sometimes always remember that you are kind!
For her, I was the one doing some act of kindness but for me she also did. And that makes me smile!
